![]() (I can't see how you can solve the problem without diagnostic information). I again offer to cooperate with you to obtain diagnostic log files. ![]() Observation with the 'Wireshark' application for listening to LAN reveals that the camera sends out a UDP message, the PC picks it up and they establish a very short conversation in TCP.Ĭ:UsersIS9800>cd C:Program Files (x86)IPCWebComponents ![]() On the setup wizard page, the red 'Loading' logo with the dots going around and around appears - after that there is no change - the IPCam Client application is frozen. IPCam Client automatically goes to the 'Setup Wizard' page. hicksFF Posts: 12 Joined: Fri 12:27 amĪfter hard reset using the button on the bottom of the camera, the login screen comes up again. Maybe a security change, or DLL incompatibility, the mind just boggles at the infinite possibilities. It supports management or monitoring multiple cameras for monitoring, recording, playback, and alarm management with efficient control. Ipcam client foscam software#I am not an expert but it seems to me that probably something has changed in Windows during one of the silent updates - as the same class of problems appears sometimes across different browsers. FOSCAM offers the most comprehensive central management software IP Camera Client, designed for managing all FOSCAM IP surveillance cameras with numerous features. You have my sympathy - but this is a technical issue which cannot solved by customer support. Of course at the same time you are under great pressure to get a solution out ASAP - an appropriate balance must be found. IMHO, I think it would be better for your customer relations if customers were not spending time trying solutions which do not succeed. Rather than follows others down a dead end path, I would prefer to wait until FOSCAM has investigated and cleared up the problem. ![]() One person who own several cameras with several different firmware versions have confirmed that same problem occurs with both new and old firmware, but that from some PC/browsers the problem does not occur. Several people have posted that updating the version does not solve their problem. It appears from the other threads that there is an ongoing problem with viewing the video which is mostly independent of version number. ![]()
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